Terms of Service
1. About these terms
This site is operated by syranas.com (PE), EDRPOU 47021132, Business Center Horizon, Office 14, 7 Sahaidachnoho Street, Kyiv, 04070, Ukraine, contact@syranas.com, +380 978 644 9585. In line with the Law of Ukraine 'On Electronic Commerce' No. 675-VIII of 03.09.2015 we publish our full name, registered location, email, phone and state registration number.
2. What we do and do not do
syranas.com is an information and consultation bureau. We compare publicly available travel offers and provide advisory consultations. We do not sell, book, reserve, issue tickets, take payments for, or operate travel services, and we are not a tour operator or travel agent under the Law of Ukraine 'On Tourism' No. 324/95-ВР of 15.09.1995. Any travel contract is made directly with the provider named in the offer.
Comparisons and advertising are accurate and based on verifiable criteria, as required by the Law of Ukraine 'On Advertising' No. 270/96-ВР of 03.07.1996. Prices and availability are set by providers and may change.
3. Your responsibilities
- Give accurate details and use the site lawfully.
- Verify terms with the provider before contracting.
- Do not scrape, resell or misuse the site or its content.
4. Personal data and cookies
We are the controller of personal data processed here and act under the Law of Ukraine 'On Personal Data Protection' No. 2297-VI of 01.06.2010. See our Privacy Policy and Cookie Policy. Non-essential cookies are stored only with your prior consent, as required by the Law of Ukraine 'On Electronic Communications' No. 1089-IX of 16.12.2020.
5. Limitation of liability
The site is provided as is. To the extent permitted by law, we are not liable for providers' acts or omissions, pricing errors or service quality, or for indirect loss. Nothing here limits your rights under the Law of Ukraine 'On Consumer Protection' No. 1023-XII of 12.05.1991.
6. Complaints and disputes
Write to contact@syranas.com first. You may also complain to the State Service of Ukraine for Food Safety and Consumer Protection. Disputes are settled under the law of Ukraine.
7. Changes
We may update these terms; the current version is always published on this page.