Guidance, not official advice
Our content is informational. It is not legal, immigration, medical or safety advice and does not guarantee visas, entry, service standards or availability. Requirements are set by destination authorities and may change without notice.
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Descriptions of accommodation types, amenities, excursions and seasonal conditions are indicative. Availability, quality and schedules depend on the provider and local circumstances, including weather.
Advertising and tourism information
We keep information accurate, substantiated and not misleading under the Law of Ukraine 'On Advertising' No. 270/96-ВР of 03.07.1996. Tourism services follow the Law of Ukraine 'On Tourism' No. 324/95-ВР of 15.09.1995, identifying the operator or agent without misleading omissions.
Consumer rights and complaints
Before contracting, consumers receive clear information about the business, location, contacts and service, per the Law of Ukraine 'On Consumer Protection' No. 1023-XII of 12.05.1991. Complaints may be submitted to the State Service of Ukraine for Food Safety and Consumer Protection.
Personal data and cookies
The personal-data controller is syranas.com. Processing follows the Law of Ukraine 'On Personal Data Protection' No. 2297-VI of 01.06.2010 (see Privacy Policy). Non-essential cookies are used only with prior consent under the Law of Ukraine 'On Electronic Communications' No. 1089-IX of 16.12.2020.
Business details
syranas.com, PE. EDRPOU: 47021132. Business Center Horizon, Office 14, 7 Sahaidachnoho Street, Kyiv, 04070, Ukraine. Email: contact@syranas.com. Phone: +380 978 644 9585. Managing Director: Sara Dubois. Published as required by the Law of Ukraine 'On Electronic Commerce' No. 675-VIII of 03.09.2015.